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Quality Assurance 


"Quality First" has always been Soueast Tech's motto in customer service.

Quality is not just a slogan, rather the lifeblood of the company. In today's electronic components distribution industry, Soueast Tech, as the preferred supplier of the world well-known enterprises, take strict quality control as the key to our success. Soueast Tech has all along been committed to the "Zero Defect" quality management system and we have established a comprehensive quality management system, from supply chain management to single transaction monitoring, from suppliers grading system to quality inspection procedures.
Product

Supplier Base Management


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Soueast Tech. Strictly audit all suppliers. At present, we have a large supplier rating system, including the details of more than 3000 existing suppliers. The system will audit all suppliers and conduct strict rating every quarter. We can ensure that all products come from quality suppliers.

Quality Control Procedures


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The strict quality inspection process is the core part of Soueast Tech's quality control system. In order to meet customer demands of "Reassuring Purchasing and Using" of the products, we develop detailed inspection processes to ensure effective and efficient implementation. We have advanced testing processes, professional testing equipments, experienced IQC engineers, which are the most important factors; professional and responsible working attitude, which can ensure our customers of world-class quality goods.

Step 1 - Appearance Inspection

We perform appearance inspection to all the warehouse goods and make detailed inspection records.


Manufacturers, manufacturers part numbers, quantity, date code and RoHS

Packaging inspection: whether the packaging is intact/ complete, in compliance with the corresponding standards of MSL

Marking inspection, consistency inspection, the original specifications and documentation check

Material appearance inspection, dust conditions, whether the pin is deformed, whether the pin shows signs of oxidation

HS CODE inspection, whether the invoice/packing list information is the same


Step 2 - Engineers to Re-examination

All the doubt-raising materials in the Appearance Inspection as well as materials provided by non-Tier 1 suppliers in the system should be re-examined by engineers.


Review Appearance Inspection process

Check the manufacturers label/marking and coding logo with reference to the quality control database

Barcode scanning inspection

Check with the original factory lot number, batch number, date code, and related wafer/packaging origins

Sample electrical performance test


Step 3 - Quality Testing

All the unidentified goods in the Engineer Re-examination process will undergo the quality testing process.


Solderability testing

D-CAP analysis

Dissection analysis

Electrical performance consistency testing

Manufacturer test and analysis report

Storage/Packaging/Delivering 

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Electronic components are sensitive items with high demands for storage/packaging/delivering environments. Soueast strictly comply with the original preservation environmental standards for materials of all levels; from electrostatic protection, humidity control to constant temperature control, we meet all the original requirements for the correspondent goods to ensure the arrivals of "Zero Defect" goods to our customers.

Quality Control Database

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The details of all incoming and outgoing goods will be uploaded to the company's quality control database and archived. Relevant colleagues will regularly analyze the quality management report in order to better strengthen the follow-up quality management

RMA Procedures

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We promise to provide customers with a quality assurance period of more than 90 days. During this period, customers who have questions about product quality should abide by our RMA process, so that we can provide you with solutions in time.Soueast tech. will provide positive strategies and solutions to your problems within 24 hours after receiving the RMA application。True and detailed records of all return / inspection processes will be kept, relevant "nonconforming product report" and "corrective and preventive report" procedures will be implemented, and  all the internal control documents will be recoreded to prevent similar events from happening again.